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Product Recalls

Voluntary Product Recall

Leaking cooker gas tubes and gas regulators - Risk of serious injury!

The following products are affected by the voluntary recall:

You can also refer to the operating instructions for your vehicle for the precise product description of the cooker installed in your vehicle.

Photos of the affected cookers are given below by way of example:

The background to this decision is information concerning a potential leakage of the assemblies installed in cookers (cooker regulators and/or supply tubes).

Due to the leakage, an undetermined amount of gas can leak during the service life of the products which can ignite where a suitable ignition source is present. As a result of this, a flame formation can occur around the regulators. Furthermore, it cannot be excluded in the worst case that the gas-air mixture  explodes. This can seriously injure the users of our products but also uninvolved third parties. 

We are not to date aware of any incident in the field where an injury occurred. 

Should you have purchased one of the above-mentioned products, please stop using the product immediately, close the shut-off valve and keep it closed! 

Instructions on how to close the shut-off valve properly are given below:

We are working intensively on a solution. Your dealer will take all further steps (exchange, repair or refund) in consultation with us quickly and in an uncomplicated manner. 

https://www.dometic.com/nl-nl/outdoor/nl/lp/product-warning-and-recall

We apologise for the inconvenience and expressly thank you for your understanding. 

Your Dometic Team